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Last updated: 21 July 2026

Privacy Policy

1. Data controller

The data controller responsible for personal data processed through this website and in connection with the training program described on it is Hotilo, operating from Bydgoska 6, Kraków, Poland. Any question about how personal data is handled can be directed to [email protected] or by telephone at +48 12 265 19 93.

2. Scope of this policy

This Privacy Policy applies to personal data collected through the hotilo.info website, including data submitted via the contact form, data collected through cookies and similar technologies, and data exchanged in the course of arranging an introductory call or cohort placement. It does not apply to third-party websites that may be linked from this site.

3. Categories of personal data collected

Depending on how you interact with this website, the following categories of personal data may be processed: contact details you provide voluntarily such as name and email address, the content of any message you send through the contact form, technical data such as IP address, browser type, and device information collected automatically, and cookie identifiers described in more detail in the Cookie Policy.

4. Legal basis for processing

Personal data submitted through the contact form is processed on the basis of Article 6(1)(b) of the General Data Protection Regulation (RODO), namely the steps necessary prior to entering into a possible agreement regarding participation in the training program, or on the basis of consent under Article 6(1)(a) where no agreement is being pursued. Technical and cookie-related data is processed on the basis of legitimate interest under Article 6(1)(f), or consent, where required under Polish telecommunications law.

5. Cookies and similar technologies

This website uses cookies for necessary, analytics, functional, and marketing purposes as described in the separate Cookie Policy. Non-necessary cookies are only set after obtaining consent through the cookie banner presented on first visit, in line with the requirements of Polish telecommunications law (Prawo telekomunikacyjne) and RODO.

6. Data retention

Contact form submissions and related correspondence are retained for as long as reasonably necessary to respond to the inquiry and for a limited period afterward to allow for follow-up, generally not exceeding twenty-four months unless a longer retention period is required by law or by an ongoing agreement. Cookie-related data is retained according to the retention periods set out in the Cookie Policy.

7. Recipients of personal data

Personal data may be shared with service providers who support the operation of this website or the delivery of the training program, such as email hosting providers, video conferencing providers used to deliver sessions, and analytics providers, acting as data processors under written agreements. Personal data is not sold to third parties.

8. International data transfers

Where a service provider is located outside the European Economic Area, appropriate safeguards are applied in accordance with Chapter V of the RODO, such as standard contractual clauses adopted by the European Commission, to ensure an adequate level of protection for any personal data transferred.

9. Your rights

Under the RODO, you have the right to request access to your personal data, rectification of inaccurate data, erasure of your data, restriction of processing, data portability, and to object to processing based on legitimate interest. You also have the right to withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal. Requests can be sent to [email protected].

10. Right to lodge a complaint

If you believe that your personal data is being processed unlawfully, you have the right to lodge a complaint with the Polish supervisory authority, the President of the Personal Data Protection Office (Prezes Urzędu Ochrony Danych Osobowych, UODO), or with the supervisory authority in your habitual place of residence within the European Union.

11. Security measures

Reasonable technical and organizational measures are applied to protect personal data against unauthorized access, loss, or misuse, including restricted access to contact form submissions and the use of secure connections for data transmitted through this website.

12. Changes to this policy

This Privacy Policy may be updated from time to time to reflect changes in how personal data is processed or to comply with legal requirements. The date at the top of this page indicates when it was last revised. Continued use of this website after an update constitutes acknowledgment of the revised policy.

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Training marketing teams to see the real customer journey, one data point at a time.

Home Why We Started Get Started Where to Start Contact
+48 12 265 19 93 [email protected] Bydgoska 6, Kraków, Poland
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